Virtual walk in medical clinic
Virtual Walk In Medical Clinic in British Columbia
Accessible Care for Every BC Resident
121Clinicians is a virtual medical clinic dedicated to serving residents across British Columbia. With a valid BC MSP healthcare card, patients can access our services completely free of charge. We believe that healthcare should be convenient, equitable, and available to everyone—no matter where you live in the province. Our platform connects you directly with licensed physicians and healthcare providers, ensuring that you receive timely, professional care from the comfort of your home.
Convenient, Patient-Centered Experience
At 121Clinicians, we understand that navigating healthcare can be challenging. That’s why our virtual clinic is designed to be simple, secure, and accessible. Appointments are easy to book, consultations are conducted online, and follow-up care is streamlined to fit your lifestyle. By removing barriers to access, we empower patients to take charge of their health while receiving the same quality of care they would expect in a traditional clinic setting.
Comprehensive Virtual Medical Services
Our clinicians provide a broad range of care, from everyday health concerns to more complex medical needs. Whether you require assessment for acute symptoms, ongoing management of chronic conditions, workplace or travel documentation, or preventive health guidance, 121Clinicians offers a fairly comprehensive approach tailored to your situation. We combine evidence-based medicine with patient-centered care, ensuring that your health and well-being remain our top priority.
BC’s state-of-the-art telehealth—simple to use, secure by design, superb in care
Some Of Our Services:
Prescriptions
If you need a new prescription or a refill for your current medication, our clinic makes the process fast, easy, and convenient. Whether you’re starting a new treatment or continuing your existing care, our team is here to help you get the medication you need without delays.
Doctor Notes
Need a sick note fast? Our telehealth clinic provides doctor’s notes through simple phone consultations — no waiting rooms. Whether it’s for work or school, patients can speak with a licensed physician and get a valid sick note quickly and conveniently.
ICBC Medical Reporting
If you’ve been in a car accident in BC and need ICBC medical reporting, our clinic provides expert assessments, handles all documentation, and works with your adjuster to ensure smooth claim processing.
Simple, Secure, Superb.
Please read these frequently asked questions:
FAQ’s:
How does it work?
A simple 3 step process: 1) Patients register and book appointment 2) Doctor contacts the patients 3) Prescriptions or laboratory or imaging investigations, referrals or letters will be issued and sent electronically.
Is 121clinicians suitable for medical emergencies?
No, 121clinicians is not suitable for medical emergencies. For medical emergencies call 911 or attend your nearest hospital.
How do I pay 121clinicians for the doctor note fee or other service fees?
Please note some services like doctor notes, and completion of forms for short term medical leave for employers and insurance companies and EI forms are not covered by MSP and a fee applies. The doctor or staff will inform you of the amount that needs to be paid. The fee for doctor note is $35. Please do not pay in advance unless you have been advised by the doctor or staff. Payments are non-refundable.
Can I get a prescription through 121Clinicians? Will my local pharmacy fill it?
Yes. Our licensed BC physicians can provide prescriptions that are accepted at all pharmacies in British Columbia. You can choose to have it sent to a pharmacy near you or delivered for free, depending on availability.
Can the pescription be sent to my email?
No, the prescriptions cannot be emailed to patients but are sent to your preferred pharmacy near to you.
The pharmacy did not receive my prescription, what do I do?
Please let us know by competion of the contact us form and we will send the presription again. We suggest also to nominate an alternative pharmacy as well.
What is the best way to contact 121clinicians?
The best way to contact 121clinicians is to send a concise message to us by completion of the contact us form.
Is using 121Clinicians safe for medical advice?
Yes — 121Clinicians connects you with fully licensed BC doctors through secure virtual visits. Your doctor will assess your health concerns just like in a traditional in-person consultation and recommend appropriate treatment.
Is my personal health information protected?
Yes, Your data is safely stored using high-security protocols that are fully compliant with BC’s health information privacy laws.
Who is this service applicable to?
If you have active Medical Services Plan (MSP) coverage in British Columbia, or are currently living in the province, you can book an appointment and have a free virtual consultation with a licensed family physician in British Columbia. Anyone without a valid BC MSP healthcare card, including travellers, tourists, international visitors and also interprovincial visitors need to pay a fee before the appointment.
How do I schedule an appointment?
Simply click “Book Appointment” to begin. You’ll be prompted to log in or create a secure new patient profile to complete the booking.
Do I have to pay for a consultation? Is MSP accepted?
If you have active Medical Services Plan (MSP) coverage in BC, your visit is fully covered for most services and. You won’t be charged for eligible appointments. A consultation fee applies to any patient without a healthcare card from the province of British Columbia.
I booked an appointment and my appointment time has passed but I have not been contacted what do I do?
Please note doctors infrequently run behind and will call you later than your appointment time. Please be patient and ensure that the setting on your phone allows receiving calls from private caller IDs as well.
I booked an appointment but I did not receive a call why?
The most common reason for doctors not calling the patient is that the patient with a healthcare card has not completed their profile completely according to their healthcare card. This will result in failure of real time verification of the healthcare card with msp and the doctors will not call you. For example have not provided their full first name and middle name and last name or address according to their healthcare card. Sometimes the patients have entered a wrong phone number when registering or their phone may block receiving calls from private caller IDs. The patients without healthcare card who have enetered their information and their payment has been processed successfully will always be contacted by physicians and healthcare providers at the time of their appointment.
What are the examples of issues that can be handles by 121clinicians?
121clinicians covers a comprehensive range of non-urgent primary care issues that can be assessed and managed virtually.
💻 121Clinicians: Virtual Medical Services in BC
1. Acute/Episodic Illnesses (General Sickness Visits)
These are the most common reasons for a virtual visit:
- Cold, Flu, and Viral Symptoms: Cough, fever, congestion, sore throat.
- Minor Infections: Uncomplicated Urinary Tract Infections (UTIs), sinus infections (sinusitis), and eye infections (conjunctivitis).
- Skin Conditions: Rashes, minor burns, insect bites, acne, and skin irritations.
- Digestive Issues: Mild to moderate abdominal pain, diarrhea, constipation, and vomiting.
- Minor Injuries: Assessment and advice for sprains, strains, and joint pain.
- Headaches: Assessment for migraines and tension headaches.
2. Medication and Chronic Management
- Prescription Renewals: The clinic can issue new prescriptions or renew existing ones for certain non-controlled medications.
- Chronic Condition Management: For stable chronic conditions (like mild asthma, diabetes follow-up), we can provide assessment and management advice, though complex or new chronic issues may require an in-person visit.
3. Women’s and Sexual Health
- Contraception: Consultations and prescription refills.
- STI Treatment: Testing requisitions and treatment for certain Sexually Transmitted Infections.
4. Administrative and Documentation
- Doctor’s Notes / Sick Notes: For work or school (Note: There is often a fee for these services as they are not covered by MSP).
- ICBC Medical Reporting: Expert assessments and documentation for car accident claims.
- Lab and Imaging Requisitions: Our doctors can order necessary blood tests, X-rays, or ultrasounds.
- Referrals: Connecting you with specialists when needed.
Cost:
The services provided by 121Clinicians are covered by the BC Medical Services Plan (MSP) for most eligible medical consultations. Non-insured services, like doctor’s notes or visits for patients without MSP, will have an out-of-pocket fee.